A new approach to financial services for the digital age

Founded in Germany in 2009, Fidor wants to re-establish lost confidence in banking by disrupting the banking sector with new and customer-focused services. A new approach to financial services for the digital age.

Fidor believes in openness, fairness, and involving retailer and business customers in decision-making processes. The Fidor Community has become one of the most active financial communities in Germany, where more than 250,000 users engage in discussions around the clock.

Fidor has been recognised multiple times in the past few years as one of the world’s most innovative banks, disrupting the traditional banking sector. Most recently it has been appointed “Global Growth Company” by the World Economic Forum.

Matthias Kröner

"Fidor Bank is following the mega-trend we can see in the internet. It has a high target of integrating the customers"

Founded in:
Sophie Guibaud
VP of European Expansion

Sophie Guibaud is Vice President of European Expansion at Fidor. She started her career in investment banking in New York before joining a growth capital fund in Paris. Along with investing in startups, she advised them on their development strategy. However, wanting to be more involved in startup operations, she moved to London and was instrumental in launching HelloFresh, a Rocket Internet food subscription-based company. After heading product strategy and commercialisation at Bankable, a payment solutions company, she is now in charge of the European roll-out of Fidor.

Sandstr. 33, Munich, 80335, Germany
Fidor Factory

FidorFactory GmbH is a digital agency caring for all customer communications and services of Fidor Group globally. The company’s activities cover all customer topics from PR, communications, customer dialog through to all customer care and service topics.

As an in-house digital marketing solution specialist, FidorFactory GmbH has been involved at all stages of Fidor Bank’s growth, from its beginning in Munich in 2009 to the roll-out of its offering across the globe. FidorFactory GmbH is based in Berlin, Munich, and London and operates in Europe and US.

FidorFactory GmbH is a 100% subsidiary of Fidor Bank AG.

Main Office
Sandstr. 33, Munich 80335, Munich, Germany
SouthBank, London, United Kingdom

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